Summary

In conclusion, it can be stated that it important for a professional to face clients as a individuals and respect their cultural background, values and autonomy.  It is essential to be aware about possible cultural differences and their effects on the client's life and decisions. It is good that we have social media and internet, it can be an effective tool for reaching and communicating with multicultural clients. We must remember use it responsibility and judiciously. In professional interaction and trust we will find out our client's needs and we can plan on social services. It is important for professionals to ensure that activities are client-oriented, respectful and ethically sustaintable. 

Resources:

Criteria of service:

Niko Sivula. Slides: Criteria of service 2023. Accessed 31.1.2025

Social and patient ombudsperson. City of Helsinki. Healt- and social services. Available at: https://www.hel.fi/en/health-and-social-services/data-and-the-rights-of-the-client/social-services-and-patient-ombudsperson. Accessed 31.1.2025.

Social media:

Niko Sivula. Slides: Social media 2024. Accessed 2.2.2025

Digitalis. 2022. Pros and cons of social media in healtcare. The digitalis blog. Available at: https://digitalismedical.com/blog/pros-and-cons-of-social-media-in-healthcare. Accessed 2.2.2025. 

Benners Theory:

Petiprin, Alice. 2023. Nursing Theory. Available at: https://nursing-theory.org/nursing-theorists/Patricia-Benner.php Accessed: 10.2.2025

Professional dialogue:

Raatikainen, E., Rahikka, A., Saarnio, T., Vepsä, P., Hyvärinen, H. & Hyvärinen, H. 2020. Ammattina sosionomi. [3.-4. painos]. Helsinki: Sanoma Pro Oy.