In conclusion, it can be stated that it important for a professional to face clients as a individuals and respect their cultural background, values and autonomy. It is essential to be aware about possible cultural differences and their effects on the client's life and decisions. It is good that we have social media and internet, it can be an...
We all have our own thoughts about morality and ethics. We have opinions what is wright and what is wrong. Our values are constantly evolving, they are affected by life experience, social relations and wiew of the world. Values gives directions to our lives and guides behavior. Sometimes in life we have situations that we cannot act according to...
It´s important that everyone gets good service in social and health care. One criterion of good service is that the client receives the service they need at the right time and in the right place. Service should be client-centeredness, that is, we listen to the customer. We must act on the status and rights of patients as the law says...
The Internet is a very general place for people to get information and different kinds of services. That's why businesses, associations, and various professionals are good to show on the internet. Organizations websites are usually very comprehensive. The websites clearly include how to get service ja appointment booking. There you can find...
Patricia Benner´s concept calls "From novice to expert". The concept explains how a nurse´s skills and understanding of patient care develop through a strong educational foundation and work experience. Next mind map shows Patricia Benner´s theory of five levels of nursing experience and define following concepts.
The most important thing what we have to do as professionals is respect other cultures. We don't need to know everything about different cultures, but we can find out something specific if we need it for our work. And there are always opportunities to ask clients about something to their culture. When we have to find out something new about...
In our profession, we as a professionals needs good skills observe client interaction. We can not use identical interaction style with every client. We need to observe the clients emotional state and behaviour. We have to change our guiding process and interaction continually.